Milner Support Services

The Best Support Services - 24 Hours a Day, 7 Days a Week

We understand that your voice and data systems are vital to your business. At Milner Voice & Data, we recognize this and have developed what we feel is the most responsive support organization in the industry.

Certified technicians are available for on-site or remote assistance 24 hours a day seven days a week to all customers.
Because we utilize the latest technology, we may be able to diagnose and resolve many problems remotely within minutes. This restores you to service quickly without extended interruption.

User & Administrative Training

Complete end user training is included as part of any installation process. This includes complete instruction for all system users on proper operation of telephone sets, voice mail, and dictation and logger systems. Our professional training helps you get maximum benefit from your equipment and systems.

We also offer pre-training classes conducted on-site prior to installation to ensure a smooth transition if desired.
At your request, we will also train staff members that can act as system administrators. This includes minor user programming so you can move, add, or change users or functionality immediately.

Installation Service

Full installation may be scheduled during normal business hours or after hours as your schedule and business needs permit. Our sales and project management team will work with you to accommodate your particular needs.

 



STANDARD SUPPORT 8:00AM to 5:00PM, EST
Monday - Friday

AFTER HOURS SUPPORT
1-800-326-2904

SUPPORT FORUM

REMOTE SUPPORT